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Frequently Asked Questions

Which payment methods does the company accept?

The payment methods accepted by the company are bank transfer, PayPal or credit card. For orders outside Italy, please  contact Tecnimed srl and write to market@tecnimed.it

What is the delivery time?

Product delivery times vary depending on the destination and shipping method chosen. In general, delivery takes place within 3-5 working days after ordering for most locations in Italy. For orders outside Italy, please contact Tecnimed srl and write to market@tecnimed.it

Is there an after-sales service for products? How can I contact it?

Yes, the company offers an after-sales service for products. You can contact Tecnimed srl via:
E-mail: info@tecnimed.eu
Whatsapp: +39 0332402350

What guarantees are offered on products?

All of the company’s products are covered by a 2-year guarantee from the date of purchase. In the event of manufacturing defects, the company undertakes to repair or replace the product free of charge. Shipping costs are covered by the consumer.

What certifications have the company’s products obtained?

The products are CE-certified and comply with international safety and quality standards. All medical devices are certified according to the latest European Regulation (MDR).